Booking Conditions: No booking will be confirmed until the booking form has been completed and received by Hightide Sailing with payment of a 25% deposit if prior to six weeks before the course/cruise dates. The balance is payable six weeks before the course/cruise. Bookings less than six weeks prior to these dates require payment in full at time of booking. Provisional bookings will be held for a maximum of 5 days. Higtide Sailing reserves the right to offer any unconfirmed places for resale.
Cancellation: In the event of cancellation more than six weeks before the commencement date of the course or event, any amounts paid, except the deposit, will be refunded. For cancellations less than six weeks prior to the course, any refund will be subject to Hightide Sailing re-selling the berths.
Amendments to Bookings: Any alteration to a booking must be made in writing to Hightide Sailing. Date changes will only be accepted if written confirmation is received by the office more than six weeks prior to the course/cruise. Within six weeks of the start date of the course/cruise, any date change will be considered a cancellation and cancellation charges will apply.
Safety: Sailing is potentially a dangerous sport. In the interest of safety, Hightide Sailing’s skipper has sole authority for course/cruise safety decisions, taking into account weather conditions and an assessment of the clients’ abilities. Every effort will be made to ensure cruises visit the destinations listed, but Hightide Sailing reserves the right to change the itinerary if, in the view of the Skipper, weather or other factors demand this.
What is Included: For practical courses/cruises, accommodation and meals on board as listed, mooring/berthing charges, instruction as offered, all safety equipment and waterproofs if required. Sleeping bags can be hired at a charge of £10 per week or £5 per weekend. For theory courses, accommodation and meals are not included in the price.
Boats: Whilst every effort will be made to provide the boat booked, in the event of the unavailability of the boat, Hightide Sailing reserves the right to substitute a similar boat, re-arrange the dates, or cancel. In the event of cancellation each participant will be offered a full refund or a credit of any monies paid. All yachts used for teaching RYA Courses are MCA coded and approved by the Royal Yachting Association as suitable for the teaching of sailing.
Insurance: Hightide Sailing is insured against accident and third party liability for £2,000,000. This does not cover clients’ persons or property. Whilst Hightide Sailing takes every RYA recommended action to prevent injury or loss to any client, the company does not accept liability for any injury or loss to a client not caused by negligence. All clients are strongly recommended to purchase personal insurance against cancellation, injury or loss.
Liability: Hightide Sailing, in common with the RYA, encourages the wearing of lifejackets at sea. Any client unable to swim 50 metres must agree to wear a lifejacket at all times when on deck. All clients must wear lifejackets when using a dinghy or tender. Hightide Sailing must be informed of any medical conditions that might affect the client’s participation in a course/cruise. Hightide Sailing does not accept liability for personal injury to, or the death of, any participant, however caused, nor for any loss or damage resulting from this, unless caused by proven negligence of the company. Hightide Sailing does not accept responsibility for any curtailment or cancellation due to Weather, Strikes, Riots, Wars or any other causes outside the control of the company. Personal safety and personal property remain the personal responsibility of each client.
Variation of Conditions: No variation in these conditions of booking will be accepted unless given in writing by the Principal of Hightide Sailing, or his representative.
Alterations: All promotional details are given in good faith, but we reserve the right to provide alternative comparable arrangements if for any reason we decide such alterations are necessary. In the very unlikely event that a yacht is unavailable, or that a shore-based course must be cancelled, Hightide Sailing reserves the right to substitute a similar boat, rearrange the dates, or cancel. In the event of cancellation each participant will be offered a refund or a credit of the amount paid toward that course/cruise.
Suggestions for Improvement or Complaints: Hightide Sailing prides itself on the standard of its courses/cruises. To enable us to maintain this standard, we welcome any comments from clients. For this purpose, each client is requested to fill in a feedback for on completion of the course/cruise. If you like what we do, tell your friends; if you do not, tell us.